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Frequently Asked Questions

ADA Assistance
Book Clubs
Computer Lab and Classes
Culture Pass
Digital Books and Magazines
E-Mail Reference
Genealogy/Family Research
Getting a Library Card
Job Search Assistance
Materials
Miscellaneous Services
Photocopying, Scanning and Faxing
Programming
Tax Help and Forms
Studying, Meeting and Quiet Rooms
Working at the Library
Volunteering at the Library

ADA Assistance
1. How can I request assistance needed for a disability at the library?
The Apache Junction Public Library invites and welcomes people of all abilities to our facility. Please feel free to call 480-474-8555 (TTY 480-983-6012), email ada@ajcity.net, or come into the library to discuss how we can accommodate you.

Book Clubs
1. Are there book clubs at the library?
Yes. The Library offers three book clubs in winter and spring: Non-Fiction, Dying for a Mystery, and Novel Reads. For more information on the books, meeting times, and dates, please visit our website.

2. How can I host my own book club?
The Library offers Book Club Kits so that you can run your own book club. Each kit contains a discussion guide and a number of copies of each book. Click this link to automatically search the Library Catalog for Book Club Kits. The Pinal County Library District also hosts a blog with information about their Book Club Kits.

Computer Lab and Computer Classes
1. Does the library offer computer classes?
Yes - please check the monthly calendar for class offerings. Register for classes at the Service Desk or by calling 480-474-8555.

2. Does the library have computers for public use?
Yes. There are computers available throughout the library, including a Quiet Computing Room in the North Wing.

3. What do I need to do to use a computer?
You will need an Apache Junction Public Library card. Please apply at the Service Desk. If you are a visitor, see below.

4. I am a visitor and need Internet access. How can I get a card?
Temporary computer user cards are available for short term visitors. They are valid for one week from the date of issue. Please bring your identification and $1 to the Service Desk to get a computer user card.

5. Do your computers have Internet access?
Yes. Internet access is available to Pinal County residents using their library card. Out of county patrons will need to purchase a computer user card for $1 per week in order to access the Internet at the library.

6. Can I access the internet using my own computer?
Yes. Internet access is available throughout the building. You will need a library card or computer user card to connect to the WiFi.

Culture Pass
1. Does the library participate in the Culture Pass program? Yes. The Library is pleased to participate in the Culture Pass program, which allows patrons free access to Valley cultural institutions. For more information, please visit our webpage.

Digital Books and Magazines
1. Does the Library offer downloadable books and media?
Yes, the Library does offer both. Overdrive through our Greater Phoenix Digital Library offers downloadable books, audiobooks and videos. On our database page and through the catalog you can also access 3M Cloud ebooks, and One Click Digital audiobooks. You will need a current Apache Junction Public Library card to check these items out.

2. Can I access magazines through the Library’s website?
The library offers Zinio Magazine Service through the Arizona State Library. The link is available at the database page and through the catalog, both linked above. This service is free to library patrons.

3. Can I get assistance on how to use my eReader (Nook, Kindle, iPad)?
If you need help using your digital device, please call or come to the library to schedule a one-on-one session with one of our staff members who can assist you. Classes are also offered monthly that may be of use to you. Overdrive and 3M also offer help pages you may check for assistance.

E-Mail Reference
1. What types of questions can be asked by e-mail reference? You may ask questions you would normally ask our Service Desk. Questions submitted should be specific, short, factual questions. Interpretations of information will not be given. Generally, answers will be referrals to appropriate Internet sites or will direct you to resources available within the Library.

The Library does not create or check lists (e.g. bibliographies), or answer questions about medical or legal advice, citations, forms, statistics, or class assignments. Questions which require intensive research or extensive answers cannot be answered using electronic reference service. E-mail reference provides neither research nor document delivery.

2. Is there a limit to the number of questions that can be asked?
The number of questions answered will only be limited by the availability of Library staff.

3. Who may use this service?
We are happy to serve the Apache Junction area. If you reside elsewhere, please contact your local library for assistance.

Reference assistance to customers outside of the Apache Junction area is limited to local information.

4. How long will it take before I receive an answer?
It may take up to three working days for you to receive a response to your questions or to receive a date by which you can expect an answer. It may take longer over holidays or for obituary searches.

5. Does the Library do obituary searches?
We are willing to search for obituaries in the local Apache Junction newspapers. Newspaper holdings are available from 1960 to present. Chances of success are much greater if you provide a date of death (at least the month and year) and the first and last name of the deceased. Please be as specific and complete as possible. Due to high demand for this service, a response to an obituary request may take up to one week.

Genealogy/Family Research
1. Do you have genealogy/family history materials at the Library?
We have limited materials and three databases that may assist your research. Please feel free to browse our Selected Websites on Genealogy.

Getting a Library Card
1. Is there a residency requirement to get a card?
Cards are free to residents of Pinal County who will be here at least 30 days from the date of application and those who work within the City of Apache Junction or attend school within the Apache Junction Unified School District. There is a $40 annual fee for those not meeting this requirement. Please inquire at the Service Desk.

2. What do I need to get a Library Card?
Please bring a picture I.D. and proof of mailing and residential addresses (postmarked mail, utility bill, voter's registration card, or printed checks) for applicants age 14 and older. If you work or go to school in Apache Junction, please bring paperwork such as a paystub, report card or school ID. If out of county, please bring the nonresident fee at the time of application. Parents or guardians may apply for cards for children age 13 and under if the child is present.

3. I am a winter resident of Pinal County. Can I get a card?
Library cards are available to winter residents who meet the requirements listed in the answer to “Getting a Library Card” question #1.

4. What is my PIN or password?
Your PIN or password is typically the last four digits of the phone number you gave us when you signed up for a library card. If your PIN is not working or if your information needs to be updated, please come to the Service Desk and we would be glad to assist you.

Job Search Assistance
1. Can the library help me find a job?
The Library hosts the JOBS (Job Opportunity and Basic Skills) Training Center. Here, you can use computers to search for jobs, view job listings, and find information on job-related skills such as resume development. Our JOBS Training Center Coordinator, Cheryl Perez, is available to help you. Mondays are set aside for job search and resume help all day. Feel free to come to the JOBS Training Center or call (480) 474-8579 for more information.

Materials
1. How many items may I check out? You may check out 3 items the first time. After that you may have up to 15 items.

2. What is the replacement fee for lost or damaged materials?
If you lose or damage an item borrowed from the Library, please contact the Library at 480-474-8555. A staff member will tell you what the replacement fee for the item is and let you know what to do next.

3. I have overdue materials. How much do I owe?
Books, audiobooks and backpacks are 10 cents per day, per item. Video games, DVDs, videos and backpack late fees are $1.00 per day.

4. Can I reserve library materials?
You can reserve, or place a hold on, any library materials excluding games, entertainment DVD's and videos.

5. How do I place a hold on a book?
To place a hold use the AJPL online catalog to find the book you want. Click on the Place Hold button. Enter your library card barcode number (without any spaces) as your User ID and the last four digits of your phone number as your PIN and then click on the Login button. This will bring up a page that shows the title of the book and your place on the wait list. Click on the Request button to place the hold. If you have other items that you wish to place on hold, click on the Return to Searching button. If you are done placing holds, click on the Logout and Return button.

6. How do I borrow a book not owned by the Apache Junction Public Library, but owned by another Library?
Books not owned by the Apache Junction Public Library may be borrowed from other libraries within the Pinal County. If the book is not available within the County, a staff member at the Service Desk can check to see if an interlibrary loan is possible.

7. Do you have best sellers at the Library?
Current and recent best sellers are located on displays near the Service Desk. If you don’t see the book you’re looking for, please see a staff member about placing a hold. A list of the current New York Times bestsellers is available here.

8. Can I donate a book?
The Library gratefully accepts donations of books, magazines, journals, DVDs, and music CDs for the Friends of the Library Bookstore. FOL sorts the materials following guidelines set by Library staff. Those materials not incorporated into the Library collections are sold at the Friends of the Library Chapter II Bookstore. The money raised by the Friends of the Library supports the annual Summer Reading Program, year-round youth programming, and new Library equipment. The Library also accepts funds for memorials. The memorial funds should be given to the Library Director. The family will receive an acknowledgement.

9. How do I renew a book online?
To renew a book online, go to the AJPL online catalog. Click on the My Account Tab at the top of the page. Enter your library card barcode number (without any spaces) as your User ID and the last four digits of your phone number as your PIN and then click on Login. Click on Items Out. This will bring up a list of all of the items you currently have checked out. Click on the box beside each item that you want to renew. When you have all of the items selected Click on the Renew button.

10. Is there a way to check out DVDs and games when the Library is closed?
The Mediabank vending machine is available 24/7. It is located next the library’s secondary entrance on the west side of the building. Each library patron may check out up to 3 items at a time from the machine. There is also a link on the library’s webpage to check availability of items in the machine.

Miscellaneous Services
1. Does the Library have a Lost and Found?
Yes. Please contact a staff member at the Service Desk for lost and found items.

2. Can you page someone in the library?
The Library will make an attempt to contact a customer in the event of a medical or life-threatening emergency. Please call 480-474-8555 or ask a staff member for assistance.

Photocopying, Scanning and Faxing
1. Does the Library have a photocopy machine? What is the cost?
The library has a self-service photocopy machine. The machine has enlarging and reducing capability. See the below chart for costs.

Size Black and White or Color Cost
8 1/2 x 11 Black and white .10 (ten cents)
8 1/2 x 11 Color $1.00 (one dollar)
11 x 17 Black and white .15 (fifteen cents)
11 x 17 Color $1.50 (one dollar and fifty cents)

2. Does the Library have fax service?
The Library has outgoing fax service available.

3. Does the Library have a scanner?
Yes, the Library has a scanner for public use. Please ask at the Service Desk to use the scanner.

Programming
1. Are there any programs I can bring my children to?
The library offers many programs for children from birth through 6th grade. All programs for children are free and are made possible by grants and the Apache Junction Friends of the Library.

Babytime - Select Thursdays from 9:30-9:50 a.m. This program is for children between the ages of birth to 24 months accompanied by an adult. Check the Library’s website or call the Library at 480-474-8555 for dates.

Toddler Storytime - Select Thursdays from 10:15-10:45 a.m. For children ages 2-3 accompanied by an adult. This program includes stories, fingerplays, music, and movement. Check the library’s website or call the Library at 480-474-8555 for dates.

Preschool Storytime - Select Thursdays from 11:00 a.m.-11:30 a.m. For children ages 4-5 accompanied by an adult. Children will experience stories, fingerplays, music, and movement, and an art project. Check the library’s website or call the Library at 480-474-8555 for dates.

Fun Van by First Things First – This literacy program is for families with children 5 years old and younger. Eight week educational sessions are held at the library and various locations throughout Pinal County. Call 480-474-8559 or email Funvan@ajcity.net for more information.

Summer Reading Programs – Offered each summer for all ages. This incentive program includes earning prizes and random drawings. Check the library’s website www.ajpl.org or Please call the Library at 480-474-8555 for information.

2. Do you offer tween and teen programs?
A variety of teen events are held on the third Tuesday of each month from 5–7 p.m. Check the library’s website or call the Library at 480-474-8555 for dates more information.

Tween programs are held the 4th Tuesday of every month from 5-7 p.m. Events include LEGO nights and game nights. Check the library’s website or call the Library at 480-474-8555 for more information.

Programs offered for teens and tweens are free and made possible by the Library's Friends of the Library.

3. Do you offer adult programs?
Yes, we have a monthly calendar which is available online at (www.ajpl.org). Copies of the calendar are available at the library.

Studying, Meeting and Quiet Rooms
1. I need to study. Are there any quiet study areas in the Library?
The library has private study rooms available on a first come, first serve basis.

2. Can I get tutoring help?
The Library offers assistance through Tutor.com. You can get assistance every day from 1pm to 10pm Arizona time with your studies.

3. Does the library have a meeting room available?
Library meeting rooms are available on a very limited basis to other city departments, government agencies, and public educational institutions for a fee. Requests should be made no later than 10 days prior to the requested time. Signed responsibility forms should be completed and returned to the Library one week before the meeting.

Tax Help and Forms
1. Do you have tax forms? Click here for more information.

2. Do you offer tax advice or assistance?
Library staff members are not trained tax professionals and cannot offer tax advice. Free AARP tax help is offered in the beginning of the year until the tax deadline, and requires registration. Please call (480) 474-8555 or click here for more information.

Working at the Library
1. How can I get a job at the Library?
Please visit the City of Apache Junction’s Human Resources Department to check current job postings or call the job hotline at 480-671-5100.

Volunteering at the Library
1. How do I volunteer at the Library?
Fill out a volunteer application. The application is then reviewed and passed on to the person who can best utilize your talents. The library welcomes teen and adult volunteers.

2. How can I join the Friends of the Library?
Information on how to join the Friends of the Library, an organization which exists to assist the library, can be found on their page.

The City of Apache Junction invites and welcomes people of all disabilities to use our programs, sites and facilities. Any question about Library services for people with disabilities can be answered by our Library ADA Coordinator (480) 474-8555, TDD (480) 983-6012 or ada@ajpl.org. Additional information may be found at www.ajcity.net/ada.